FAQ’s

Are Our Home Health Aides (HHA) Bonded and Insured?

Yes, all the employees are bonded and insured.  We require a criminal background check,  fingerprinting, a valid driver’s license, and proof of car insurance for employment.

What insurances do you accept and what are my payment options for remainder amounts that are not covered by the insurance?

We accept a variety of insurances; however, the main types of insurance that we deal with are Long Term Care, Auto, Workman’s Compensation, and Union.  With that being said, AmeriStaff Nursing Services is always willing to look into coverage options for every individual.  Remainder amounts can be paid in full at the time of service, or patients can choose a payment plan that meets their budget.

Why did my insurance only cover a portion of the services and not 100%?

Decisions are made daily on insurance policies that may effect how your claim is processed.  Here at AmeriStaff Nursing Services and Sun Medical Equipment we do our very best in making sure that the insurance company has all the necessary documentation to process your claim.  Unfortunately, we cannot account for deductibles and co-pays that might not be met at the time your claim gets processed.  If you ever have any questions regarding billing we encourage you to give your insurance company a call first, then call us if you have any additional questions.

What is the cost of your services if my family is paying privately?

We offer private duty services ranging from companion care to certified nursing, all with flexible hours. Generally services cost about $80 per day; however, depending on needs and services provided we can create a personalized care plan for you and your loved one as well as, discuss payment options.

What areas do you cover?

AmeriStaff Nursing Services currently has cases in nine Michigan counties – Oakland, Macomb, Wayne, St. Clair, Lapeer, Washtenaw, Gennesee, Monroe, and Livingston.  However, we are available for staffing all over the state of Michigan.

How soon does service usually start?

Service usually begins within 24 hours of a client or case manager requesting staffing.

Do you have staff members that specialize in certain types of care?

Yes -AmeriStaff Nursing Services has staff members that specialize in the care of patients who have ALS, Alzheimer’s, Multiple Traumas, Wound Vacs, Home Infusion, Pain Management, Auto Accident Recovery, and Workman’s compensation.  AmeriStaff also offers its’ employees monthly in-services and constant on the job training.  We always provide clients with well rounded staff members who are ideally trained and educated.

I was wondering if you had met all of your field staff?  I have friends who have used a home care agency that assigned aides to their case the agency had never met.

Yes!  At AmeriStaff Nursing Services we personally meet, screen, and interview all of our field staff.  They all attend a mandatory on-site orientation session and we also regularly offer in-service training at our corporate building for skill development.

I want my loved one to be able to come home from the nursing home on special occasions – Can I hire someone from AmeriStaff to help me care for her?

Most Definitely!  AmeriStaff employees are happy to help with holiday or special occasion care.  Since we generally staff cases within 24 hours we can easily help you plan a loved one’s holiday stay, even on short notice.

If my family goes on vacation can a staff member come with us?

YES!  AmeriStaff Nursing Services is happy to accompany you and your family on vacations.  We will even work with you to find an attendant program that best suits your needs while on vacation.

Are You Hiring?

We are always hiring qualified professionals for a variety of cases that can meet our client’s needs.  If you’re interested in working for a dynamic company that prides itself in providing quality care, please see the “Employment” section of this website.